FAQs

Misplaced Tickets/Ticket Reprints

We are happy to reissue any misplaced tickets. Please note, however, that we only offer email or will call delivery method for re-issued tickets. If you discover you need a ticket reprint as you are leaving for the event, that is not a problem! Come to the DSO will call table and we will gladly reprint them for you.

Will Call

There will be both staff and signs directing you to the DSO will call table at each event. Upon arriving, please provide us with your first and last name so that we can quickly locate your tickets. All tickets are sorted by last name of the purchaser. If you utilized a ticket program that requires you to present ID, please have it ready to show the staff.

Purchasing Tickets

Single tickets and subscriptions can be purchased through DSO website (DelawareSymphony.org) or by calling our office (302.656.7442).

Delivery options for ticket orders include:

• Email – these can be shown on your phone or printed
• Will Call
• Shipped – non-subscription ticket orders will be shipped to your mailing address on file for a $3 processing fee. We stop shipping tickets 14 days prior to each performance to guarantee enough time for them to arrive via USPS

The Grand Opera House (Mainstage Series concerts)

• Street parking is free beginning at 6:00pm
• Double Tree Hotel Parking Garage
  • 700 N. King Street
• Airpark Garage
  • 805 North Orange Street
  • Uses AirPark app

Westminster Presbyterian Church (Musicians’ Series concerts)

• Westminster has a parking lot on the corner of 13th Street and North Rodney Street
• Street parking is free beginning at 6:00pm

Hotel du Pont Gold Ballroom (Holidays at the Hotel)

• The Hotel offers valet parking for $25
• Street parking is free beginning at 6:00pm
• Mid-Town Park Garage
  • 805 N. Orange Street
  • Uses AirPark app

Cape Henlopen High School

• The school has a large parking lot for patrons to use

At our Mainstage Series concerts at The Grand Opera House, light snacks as well as both alcoholic and nonalcoholic beverages are available for purchase. Please note all concession transactions at The Grand are now cashless.

While we ask that you finish your snacks before the performance, you are more than welcome to bring your drink into the hall and enjoy it during the performance.

The Grand bars will be open both before the concert and at intermission.

Following our Musicians’ Series concerts, we welcome you to our post-concert reception that offers light bites and complimentary wine, and mix-and-mingle time with our musicians and guest artists.

For all performances, the venue doors open one hour before performance time. We make every effort to begin on time. Please allow ample time to park, pick up your tickets, and settle in. Late arrivals will be seated at the first appropriate interval in the music.

Near The Grand Opera House:

• Farmer and the Cow (diagonally across Market Street from The Grand)
• Chelsea Tavern (located directly across Market Street from The Grand)
• Roost (also across Market Street from The Grand)
• DE.CO (a multi-venue food hall located inside the DuPont Building at 10th & Market Street)
• Bardea Food & Drink (located a few blocks down Market Street from The Grand at 6th & Market Street)
• The Quoin Hotel (located at 6th & Market Street) The hotel houses a full-service restaurant, a speakeasy on the bottom floor (called Simmer Down), and a scenic rooftop bar. 
• La Fia (located a short walk away at 4th & Market Street, across from The Queen)

Near Westminster Presbyterian Church:

• Trolley Tap House (located at 1616 Delaware Avenue)
• Trolley Oyster House (located at 1707 Delaware Avenue)
• The Post (located at 1715 Delaware Avenue)
• Catherine Rooney’s (located at 1616 Delaware Avenue)    
• Hayworth and Finch (located at 11A Trolley Square)

Near Cape Henlopen High School:

• Big Oyster Brewery (just down the road from the school)
• The Station on Kings (also just down the road from the school)
• Crooked Hammock Brewery (on the road before you arrive at the school)
• Heirloom (heading into downtown Lewes)
• Rose & Crown (located in the Hotel Rodney in downtown Lewes)

We encourage you to wear whatever makes you comfortable!

For some that is jeans and a t-shirt, for others that is a suit or cocktail dress. Most of our patrons fall somewhere in the middle. Check out these pictures of some patrons at past concerts to get a feel for what others wear.

Before the concert begins, take as many photos as you would like! We want you to capture your experience. If you post on socials, be sure tag us (@delawaresymphony) and use the #mydso hashtag. Once the performance begins, we ask that you turn off your phones and refrain from any photography, videography, or audio recording.

We want all patrons to have a great night out then they attend a DSO performance. To answer any other common questions, please see the list below. If you still have any questions, reach out to Hannah Leposa, Director of Patron Services, at 302.656.7442 or hannah@delawaresymphony.org.

Restrooms?

ADA-compliant restrooms are available at all DSO performance locations.

Do I need to do anything before attending?

Just buy your tickets! We will send out a recorded pre-concert talk with the conductor via email the week of the concert (so be sure that you are on the DSO’s email list!). This video will help you get to know the music being played. Our program will also have notes about each piece on the Mainstage Series concerts, giving you detail on its background.

Can I bring my children?

We welcome all families to attend our concerts. We will not have a new generation of live music appreciators without introducing them to it. We offer $10 student tickets to all Mainstage Series and Musicians’ Series concerts.